Greater Nashville IT Summit

10/15/2019 • Franklin Marriott Cool Springs
The Greater Nashville IT Summit is a one day conference designed to provide high-quality, forward-looking content to IT practitioners at all levels, as well as provide opportunities for networking and peer-to-peer learning. This year’s conference theme will be “digital transformation,” with content tracks focused on emerging technologies, cloud strategy and adoption, and leadership transformation. Additions to the schedule will be posted below as they are confirmed!
Register & Learn More About Sponsorship Opportunities

Schedule

  • 15 October

Registration & Breakfast

07:00 AM 08:00 AM

Opening Remarks

08:00 AM 08:15 AM

Karen McIntyre

Opening Keynote

08:15 AM 09:15 AM

Break

09:15 AM 09:30 AM

Why Identity is Critical for Digital Transformation

09:30 AM 10:30 AM

Dieter Schuller

Own the Cloud: Strategy and Action Plan

09:30 AM 10:30 AM

IT as a Sought-After Business Partner

09:30 AM 10:30 AM

Michelle Miller

Break

10:30 AM 11:00 AM

RPA: The Missing Link in Your Digital Transformation Strategy

11:00 AM 12:00 PM

Avery Fisher

Accelerating Development Velocity with Containers and Automation

11:00 AM 12:00 PM

Grayson  Adkins

Bringing Who You Are To What You Do

11:00 AM 12:00 PM

Michael Cauley

Lunch

12:00 PM 12:30 PM

Middle TN Tech Workforce Report Release & Panel Discussion

12:30 PM 01:45 PM

Dr. Amy Harris

Break

01:45 PM 02:00 PM

Overcoming Roadblocks to Innovation

02:00 PM 03:00 PM

Mark McGarrity

Break

03:00 PM 03:15 PM

CEO Panel Discussion: The Threat and Opportunity of Digital Transformation

03:15 PM 04:30 PM

Vanessa Hickman

Closing Remarks

04:30 PM 05:00 PM

Sponsors

Speakers

The Committee

Michelle Miller

CTO
Centauri Health Solutions
Michelle Miller is a Co-Founder and Chief Technology Officer of Centauri Health Solutions, a national healthcare services and technology company. Her career encompasses leadership roles at Cigna-HealthSpring, Geriatrix/Inspiris, DaVita and MedSolutions. She is NTC’s 2019 CTO of the Year.

15 October

Dieter Schuller

Vice President
Radiant Logic Inc.
For 30+ years, Dieter has been helping enterprises map technology to solve business problems. As VP of Business Development at Radiant Logic, he works with organizations to leverage existing identity investments to enable business initiatives. Prior to joining Radiant, Dieter held sales leadership roles at Orbit Commerce and at PLATINUM technology.

15 October

Michael Cauley

Lead Faculty for Performance Coaching
Lipscomb University

15 October

Dr. Amy Harris

Associate Professor
Middle Tennessee State University

15 October

Grayson Adkins

Co-Founder
Idyl Technologies
Grayson Adkins is Head of Product at Idyl Technologies, a public cloud provider with an intense focus on the developer experience. The Idyl Cloud platform accelerates the process of code to production through container-centric Operations Automation tools. Prior to founding Idyl in 2017, Grayson acted as the senior researcher at the Intelligent Machines and Systems Lab at San Diego State University where he led research in AI and distributed systems. Before his deep dive into academic research, Grayson was a Systems Engineer for the U.S. Army Aviation Flight Test Directorate at Redstone Arsenal, AL. Grayson is a native of Middle Tennessee and holds a master’s degree in computer science from San Diego State University and a bachelor’s degree in engineering from Vanderbilt University.

15 October

Vanessa Hickman

Assistant VP, Information Technology
Metropolitan Nashville Airport Authority
Vanessa Hickman, Asst. Vice President Information Technology is responsible for procuring, managing and supporting information technology and telecommunications systems for BNA and JWN airports. Ms. Hickman is a certified member of the American Association of Airport Executives. Prior to joining MNAA, she served more than a decade as director of application development and support for Gaylord Entertainment and nearly 20 years at IBM in a variety of roles including marketing, technical marketing support and technical systems management. She holds a bachelor’s degree in business management from East Tennessee State University and a master’s degree in healthcare informatics from Lipscomb University

15 October

Mark McGarrity

CEO
Pilgrim Consulting
Mark McGarrity is a driven business leader. As a successful entrepreneur, Mark has built two businesses that generate multi-million dollar revenue in the software development and Internet marketing arena. Mark understands growing a business and uses that experience to help clients succeed.

15 October

Karen McIntyre

VP of Sales & Business Development
Atlus Technology

15 October

Avery Fisher

Global Market Leader
HPA, A Cognizant Company
Two-time venture-backed CEO/Founder and frequent contributor to Inc., Business Insider, and Fox News, Avery Fisher now leads Global Markets for HPA, A Cognizant Company. HPA invented Robots-as-a-Service (RaaS) nearly a decade ago to empower staff to focus on human-to-human interaction and leave the manual, repetitive, rules-based work to software-based robots designed, developed, deployed, and maintained by HPA in an outcomes-based, no-upfront-investment model.

15 October

Chris Bayham

CIO
Brookdale Senior Living
Christopher A. Bayham is a technology executive with over twenty years of experience as an entrepreneur, operator, and consultant. He has participated in successful transactions as a member of the senior leadership team at two private equity-backed companies. During his career, Chris has led technology organizations at three healthcare companies, and he has experience across payor, provider, pharmaceutical, and laboratory segments. His expertise lies in healthcare IT, cloud services, and process automation. Chris currently serves as the Senior Vice President and Chief Information Officer at Change Healthcare, one of the largest healthcare IT companies in the world. He graduated summa cum laude from the University of Alabama with a major in management information systems and received his MBA from the Kellogg School of Management at Northwestern University. Chris serves on the Board of the Greater Nashville Technology Council as well as the NTC Veteran Peer Group; he is also on the Board of the Visitors for the College of Business for the University of Alabama. Chris is an angel investor with NueCura Partners as well as Purple Arch Ventures, where he is a member of the Operating Committee. Chris lives in Brentwood, TN with his wife and two kids.

Stephen Carvelli

Digital Technology Executive
Leading domestic U.S. and global organizations through technology transformation that unlocks business growth, increases business productivity, and enhances agility. Highly experienced at delivering consumer facing and core technology strategy, digital commerce, machine learning, agile product development, cloud transformation, and data security for leading brands. A strategic leader and business partner, who has built long-standing relationships on a track record of partnership, integrity, and delivering results at multiple brands that include American Eagle Outfitters, OfficeMax, The Walt Disney Company, Chico’s FAS, and Lowe’s

Mark Davison

CIO
Findley
Mark Davison has over 30 years of corporate experience, holding positions of VP-Research & Development, CIO, VP-Information Technology, and President of a software business specializing in barcode/wireless technology and small business supply chain/manufacturing systems. His industry experience includes both upstream and downstream oil & gas, manufacturing/transportation, and retail. Mark served as the top IT executive for the past 18 years of his career and is currently working as an independent executive consultant. Mark has a master’s degree in Petroleum Engineering and undergraduate degree in mathematics.

Stephanie Dedmon

CIO
State of Tennessee
Stephanie was named CIO for the State of Tennessee in October 2018. In this role, she is responsible for all operational areas of the state’s central IT organization, Strategic Technology Solutions. This includes managing the team’s IT service delivery, technical infrastructure development and support and customer service management and the workforce of over 1300 IT professionals. As Deputy CIO, Stephanie was previously responsible for the Enterprise IT Transformation (EIT) initiative to further build the State’s enterprise IT organization by transitioning all Executive Branch Department IT employees to STS. Prior to being named Deputy CIO in November of 2015, Stephanie was the Director of Business Solutions Delivery (BSD), also within the Department of Finance & Administration. BSD was created in late 2011 to build a team of experienced senior project directors, project managers and business analysts to help lead the state’s most complex IT/business solution implementations and improve project delivery success rates. Stephanie joined the State of Tennessee in 2005 to lead the state’s ERP implementation, called Edison. Prior to joining the State in 2005, Stephanie was an Associate Partner with Accenture in Nashville and served as project director on many public sector software implementations. Stephanie holds a Master of Business Administration from Tennessee Technological University (TTU) in Cookeville, Tennessee and a Bachelor of Science in Business Administration, also from TTU. She received her Project Management Professional certification in August of 2012. She is a member of the National Association of State CIOs (NASCIO) where she is Co-Chair of the Innovation Committee, a member of the Nashville Technology Council, Women in IT Tennessee and the Nashville Project Management Institute (PMI) chapter. In March of 2018, Stephanie was named one of Government Technology’s Top 25 Doers, Dreamers and Drivers for her leadership of the State of Tennessee’s IT transformation.

Joe Degati

CIO
Forefront Telecare, Inc.
Joe brings more than 30 years of experience in software engineering, infrastructure, analytics, security and compliance to his role as CIO at axialHealthcare. Joining the company as the first IT professional and fifth overall hire in 2015, he has contributed immensely to axialHealthcare’s growth by creating the IT roadmap and building the IT department, which now consists of more than 20 team members. Most recently, Joe and team successfully transitioned the health IT startup from having minimal security controls to becoming SOC and HITRUST certified, creating a culture of security to protect data entrusted to axialHealthcare by its clients. Prior to axialHealthcare, Joe served as CTO and CISO for Zotec Partners and as CIO for Spheris, now M*Modal, and Affinion Group, formerly Cendant Progeny Marketing Innovations. Originally from New Jersey, Joe attended Columbia University where he received his bachelor’s degree in Computer Science before beginning his career with Accenture.

Keith Durbin

CIO
Metropolitan Government of Nashville

Jonathan Ethridge

Senior Manager of Business Partnership
Mars Petcare USA
Jonathan has 15 years of IT leadership experience in the healthcare, manufacturing, and government industries. He holds an Executive MBA from Davenport University, is a graduate of professional education programs at the Massachusetts Institute of Technology (MIT), and an alumnus of Leadership West Michigan. In addition to his participation on boards and committees of technology organizations such as the Greater Nashville Technology Council, Alabama HIMSS, and the School of Computer Sciences at Wallace State, he is a champion and advocate in groups dedicated to the causes of veterans, having been an executive committee member of the West Michigan Veterans Coalition and recognized as a Gold Leader by the Disabled American Veterans (DAV).

Jeff Fields

VP & CIO
Servpro
Jeff Fields serves as the Vice President/Chief Information Officer for Servpro Industries, Inc. Servpro Industries, Inc. is a cleaning and restoration franchisor that specializes in disaster restoration, offering cleanup and repairs to both commercial and residential customers whose property has suffered fire or water damage. In his role as CIO, he is responsible for managing/mentoring the technology team, leading and directing SERVPRO’s technology development projects and providing ongoing technical oversight of the Company’s products and services. His information technology career consists of Information Systems experience including executive leadership of technology, strategy and business results with a unique combination of business and technical acumen. His prior CIO assignments include National Council Compensation Insurance, SafeAuto Insurance Company and Magazines.com. He earned his Masters of Business Administration (MBA) degree from University of Tennessee in Chattanooga. He also took Executive Education classes at Stanford University focusing on E-Commerce.

Andy Flatt

Senior VP & CIO
NHC
Anderson Flatt (Andy) has over 32 years of experience with healthcare companies in the Public and Private sector. He has more than 17 years of C-level experience, including roles at Corizon Health, Cigna-HealthSpring and AIM HealthCare (now a division of Optum). Mr. Flatt has led teams that have received national and global recognition for Electronic Health Record, Large Scale Transaction Processing and VoIP telephony / Call Center. Mr. Flatt serves on the boards of Ascend Federal Credit Union and Second Harvest Food Bank of Middle Tennessee. He previously served as Chair for the Nashville Technology Council (NTC) and Lipscomb University’s College of Computing and Technology Advisory and College of Business Alumni Boards. Mr. Flatt is the recipient of the NTC CIO and Volunteer of the Year (2011), Nashville Business Journal Technology Power Leader (2011 and 2012), Healthcare Hero (2014) and CIO Award (2015). He holds a BS degree in Computer Science from Lipscomb University.

Aaron Glass

VP Information Technology, Network Engineering, Operations and Planning

Hugh Hale

CIO
TennCare
Hugh Hale currently serves as Chief Information Officer for the State of Tennessee, Division of TennCare. He has been in this position for the past three years. Prior to joining TennCare, he was with Visiting Nurse Service of New York (VNSNY), the largest not-for-profit home and community-based health care organization in the country, where he served as Chief Information Officer. Hugh has over 35 years of Healthcare Information Systems leadership experience. Hugh’s prior work also includes Executive roles with the IBM Corporation and BlueCross BlueShield of Tennessee, including its subsidiary, Shared Health.

Vanessa Hickman

Assistant VP, Information Technology
Metropolitan Nashville Airport Authority
Vanessa Hickman, Asst. Vice President Information Technology is responsible for procuring, managing and supporting information technology and telecommunications systems for BNA and JWN airports. Ms. Hickman is a certified member of the American Association of Airport Executives. Prior to joining MNAA, she served more than a decade as director of application development and support for Gaylord Entertainment and nearly 20 years at IBM in a variety of roles including marketing, technical marketing support and technical systems management. She holds a bachelor’s degree in business management from East Tennessee State University and a master’s degree in healthcare informatics from Lipscomb University

David Houghton

CIO
Ingram Barge
David Houghton joined Ingram Barge Company in 2016 as Chief Information Officer. He has strategic, operational, budgetary, and managerial responsibilities for the Information Services department. David is a technology and business leader with over 25 years of experience in leading teams and deploying technology solutions in a variety of industries. Before coming to Ingram, he was with Alfa Specialty and Vision Insurance in Nashville, where he was the Chief Information Officer. Prior to that, he served in COO and CIO roles for several companies in the Healthcare industry. David began as a developer with AT&T, and spent many years at Deloitte as a technology consultant.

Steve Marshall

CIO
Ingram Content

Michael McKerley

CTO
ENA
Michael McKerley is the Chief Technology Officer for ENA, a Nashville-based technology services and SaaS provider serving schools, libraries, government, healthcare, and other community anchor institutions across the United States. As CTO, Michael is responsible for ENA and its family of companies’ network and platform architecture, cybersecurity, software development, engineering, and product management. Before ENA, Michael worked at Oracle, Atlas Copco, and as a technology consultant for the State of Wisconsin. He was also a great bartender. Michael has been a member of the Nashville technology community since 2001.

Haden McWhorter

CIO
Premise Health
Haden serves as Chief Information Officer (CIO) for Premise Health, a leading onsite health and wellness company headquartered in Middle Tennessee. He joined W Squared in May 2012 as Chief Information Officer, and transitioned to Premise Health as Chief Technology Officer in June 2015 and then to the Chief Information Officer role in September of 2016. Prior to joining Premise Health, Haden worked at Healthways, a Well Being company based in Franklin, Tenn., from 2006 to 2012. During this time, he held various IT leadership roles including the titles of CSO, CTO and Vice President of Technology, CIO. His roles at Healthways had him leading domestic and international teams around information security, application development, as well as the company’s service desk, telecommunications, data center operations, and regional technology. Haden has over 25 years of experience in healthcare and technology including roles as an IT executive, data management and design, software development and healthcare IT consulting. His experience in healthcare spans clinical laboratories, hospitals, pharmacies, pathology, surgery centers, long-term care, managed care, and lifestyle and disease management. He is a member of HIMSS, a former Tennessee HIMSS board member, CHIME, and the Nashville Healthcare Council. He currently serves as the Board President for the Susan G. Komen Central Tennessee Affiliate. Haden holds a Bachelor’s of Science in Finance from Auburn University.

Kent Petty

CIO
Healthtrust
As the Chief Information Officer of HealthTrust Mr. Petty is responsible for enterprise application development and services, business intelligence and analytics, and enterprise architecture supporting our community of ~1,500 hospitals, 39,000 sites of care, and 1,500 commercial customers in the US and UK. His responsibilities encompass all aspects of the evolving Chief Information Officer role. He has worked for Fortune 500 companies, including Marriott International, HCR ManorCare, American Medical Laboratories and PriceWaterhouseCoopers as well as the U.S. Department of Health and Human Services. For the 31 years, Kent served in the active and reserve components of the U.S. Navy as a Naval Intelligence Officer. He holds a bachelor’s degree in Decision Sciences from George Mason University and has completed his master’s certification in Strategic Intelligence from the Joint Military Intelligence College. He is also qualified as an Information Dominance Warfare Officer (IDWO) and a Certified Healthcare Chief Information Officer (CHCIO).

Manish Shah

Senior VP & CIO
Community Health Systems
Manish Shah is responsible for information systems and advanced technology to support the company’s clinical, financial and administrative operations. He joined the organization in 2013 as Deputy CIO. From 2011 to 2013, he was senior vice president at Aurora Health Care, a large healthcare system in Wisconsin, where he oversaw technology design, implementation and operations. Prior roles include information technology leadership positions at SymphonyIRI and Caremark Rx. Shah was named one of Computerworld‘s Premier 100 IT Leaders in 2010. He holds a master’s degree in Business Administration from the Illinois Institute of Technology and a master’s in Information Technology from Roosevelt University, both located in Illinois.

Nicole Tremblett

Vice President ITG - Strategy & Planning
HCA Healthcare

Carman Wenkoff

Executive VP & CIO
Dollar General

Atlus Technology

Presenting Sponsor

Idyl Technologies

Platinum Sponsor

Radiant Logic

Platinum Sponsor

Pilgrim Consulting

Platinum Sponsor

ENA

Supporting Sponsor

Juniper Networks

Supporting Sponsor

Keller Schroeder

Supporting Sponsor

Veeam

Supporting Sponsor

Zscaler

Supporting Sponsor

Registration & Breakfast

07:00 AM 08:00 AM

Opening Remarks

08:00 AM 08:15 AM

Speakers

Opening Keynote

08:15 AM 09:15 AM Salon 5-6

Break

09:15 AM 09:30 AM

Emerging Tech

Why Identity is Critical for Digital Transformation

09:30 AM 10:30 AM Saddlebred, Morgan, & Highland

According to Gartner Research, Digital Transformation will place additional demands on IAM systems, increase the need for flexibility, and require the ability to model relationships between users, organizations, and things. This session will outline the importance of identity as the foundation to a sound Digital Transformation strategy—including eliminating user frustration at authentication and authorization friction points. It will also address how to avoid identity integration as a project roadblock, and how to revitalize existing applications with modern identity protocols.

Speakers

Cloud

Own the Cloud: Strategy and Action Plan

09:30 AM 10:30 AM Salon 7-8

The cloud is everywhere these days. AWS is a market leader, driving record profits for Amazon, and Microsoft is placing big bets on Azure. IBM, Google, and Oracle are all bolstering their cloud businesses, preparing for the next wave of cloud competition. From CRM, to ITSM, to ERP, cloud options are edging out traditional on premises IT. To be sure, the connectivity, agility, and scalability that some cloud solutions offer are appealing to many customers. But it’s not always great. Cloud means different things to different people, comes in different service models, and can be delivered in different ways. It introduces challenges in areas like compliance, skills, and integration. Not every workload belongs in the cloud—the business case is not always clear, and sometimes cloud challenges are insurmountable. A cloud strategy is critical to parse the cloud. What workloads fit well in the cloud? Which cloud? What workloads should stay on the premises or go to a colocation service? If a workload is going to the cloud, what needs to change to make the deployment successful? This talk presents a framework for systematically answering these questions and building that strategy. The cloud means change. Make sure it’s good change.
Leadership Transformation

IT as a Sought-After Business Partner

09:30 AM 10:30 AM Salon 9-10

Given the ubiquity and criticality of information technology in organizations, it is surprising that IT is still often seen only as a cost center or as an afterthought when it comes to C-level strategy. It is incumbent upon IT leadership, not business leadership, to change that perception. By investing time and energy in developing financial acumen and ensuring the technology organization internalizes the company’s strategic objectives, IT becomes a sought-after partner and strategic enabler.

Speakers

Break

10:30 AM 11:00 AM

Emerging Tech

RPA: The Missing Link in Your Digital Transformation Strategy

11:00 AM 12:00 PM Saddlebred, Morgan, Highland

Robotic Process Automation, or RPA, is the latest business buzzword making the rounds, and for good reason. Results vary but industry analysts predict between 30 to 200 percent demonstrated return on investment within the first year. According to Gartner, worldwide spending on RPA software surpassed $680 million in 2018. That growth is expected to continue as companies turn to automation to relieve the pain of their ever-expanding workloads and operational costs. But cost savings isn’t the only benefit RPA has to offer.

With the right automation strategy and experienced talent to guide and build your program to maturity, RPA can deliver of host of business benefits to the organization in addition to labor savings, such as:
  • Operational scalability and flexibility
  • Greater adaptability to regulatory compliance
  • Improved interoperability of corporate infrastructure
  • Increased productivity from human capital

In this talk, we will take you through the current state of the robotic process automation industry and the caveats you will encounter along the way should you decide to build your own RPA program. You will learn how to identify opportunities for automation across all lines of business within your organization, how to make the business case for each process you automate, how to calculate the total cost of ownership for RPA software, what not to do when building your own program, and much more. We will also discuss the benefits and drawbacks of utilizing a service-based model versus building your automation initiative on your own.

Speakers

Cloud

Accelerating Development Velocity with Containers and Automation

11:00 AM 12:00 PM Salon 7-8

Over the lifetime of any given software application, only about 10% of time is spent in development while the remaining 90% is spent managing, monitoring and maintaining the software. If an organization wants to become leaner and more nimble, then it should look to improving the efficiency of IT Operations, which often gets blamed for delays or downtime. The cloud computing industry is seeing an emergence of Operations Automation tooling to simplify application deployments while giving teams better visibility and control over their production systems. But IT Nirvana is only achieved when Development and Operations teams come together early in the process and when leadership avoids finger-pointing and promotes a balanced DevOps culture. This talk will explore how modern trends in containers and automation platforms are forcing operators to think like developers and developers to think operationally. The result is not only a more collaborative culture, but that software is more portable, elastic, transparent and even self-healing.

Speakers

Leadership Transformation

Bringing Who You Are To What You Do

11:00 AM 12:00 PM Salon 9-10

Organizations hire knowledgeable people for what they do, not for who they are. In a way this makes sense, who we are changes through our experiences. So why would an organization consider the who of self if the what continues to be effective? Bringing who and what together, a simple definition of organizational fit, is the earliest thought for many in choosing a profession. In this breakout session, you will learn how to increase your fulfillment in the workplace through emotional intelligence.

Speakers

Lunch

12:00 PM 12:30 PM Salon 5-6

Middle TN Tech Workforce Report Release & Panel Discussion

12:30 PM 01:45 PM Salon 5-6

Dr. Amy Harris will present findings and data from the newly released Middle Tennessee Tech Workforce Report. The report release will be followed by a panel discussion with emerging tech leaders who are on the frontlines recruiting, training, managing and retaining tech talent. 

Speakers

Break

01:45 PM 02:00 PM

Leadership Transformation

Overcoming Roadblocks to Innovation

02:00 PM 03:00 PM Salon 9-10

Understanding the importance of innovation is critical to organizations large and small in today’s highly competitive environment? Most can agree while RESULTS of innovation are highly valuable, few are willing to navigate the minefield of resistance that is necessary to get to those results. Properly using technology in overcoming the obstacles to innovation and finding the right mix of People, Financial Investment, Time and Technology is essential to getting a company to the next level.

Speakers

Break

03:00 PM 03:15 PM

CEO Panel Discussion: The Threat and Opportunity of Digital Transformation

03:15 PM 04:30 PM Salon 6

Join a panel of top Nashville-area CEOs as they discuss the changing role of technology and technologists within their organization.

Panel moderated by Vanessa Hickman, Assistant VP Information Technology, Metropolitan Nashville Airport Authority

Speakers

Closing Remarks

04:30 PM 05:00 PM Salon 6